Legal
Privacy Policy
How we handle your information. Last updated 2026-10-28.
1. Introduction
This Privacy Policy explains how DiLibero & Associates (“we,” “us,” or “our”) collects, uses, and protects your information when you visit this website.
2. Information We Collect
If you submit an inquiry, we receive the contact details, preferred contact method, topic, and brief description you provide. The form also includes referral information available during your visit, such as campaign parameters, advertising click identifiers, landing page, and referring website origin. Hosting services may process IP addresses and technical logs. We also receive any party names, vehicle details, or accident details you enter.
3. How We Use Information
We use this information to assess and respond to inquiries, perform conflict checks, understand how inquiries reach the firm, maintain the website, and meet legal obligations. Please do not include sensitive details in the initial form. We retain inquiry records as needed for these purposes and applicable legal or professional obligations.
4. Browser Storage and Cookies
Your browser stores theme and language preferences locally. Referral information is held in session storage and is included if you submit an inquiry. Browser controls let you clear this storage. Google Analytics loads only if you choose Allow Analytics. It uses cookies to measure visits, scrolling, phone-link clicks, and consultation requests accepted by our website. Google receives usage and device information, including your IP address during transmission. We do not send form answers, names, contact details, receipt numbers, or search terms to Google Analytics. Page addresses exclude query parameters and fragments; referring addresses are limited to the website origin. Advertising personalization and Google signals are disabled. Analytics cookies and your choice are stored for up to 180 days. You can refuse or withdraw permission using Privacy Choices in the footer; refusing does not affect your ability to use the website or contact us. A supported Global Privacy Control signal turns Analytics off by default. See Google’s Privacy Policy.
5. Third-Party Services
Hosting, email, and inquiry-delivery providers process information to operate these services. If you follow an external link, such as a map or review link, the destination website’s privacy practices apply.
Optional AI chat
Our AI chat is optional. If you choose to use it, Chatbase processes and stores the conversation, including any contact details you provide. If you confirm a preliminary intake, that inquiry is stored for the firm to review. Conversation messages may be stored even if you do not confirm an intake.
Do not share confidential details, sensitive identifiers or documents in this chat. The assistant is not a lawyer, and using it does not create an attorney-client relationship. You can use our contact form or call 401-621-9700 instead.
Optional ChatGPT ad measurement
If you allow it, we use OpenAI to measure whether a ChatGPT ad click leads to a consultation request successfully received by our website. This choice is separate from Google Analytics and does not affect your ability to contact us.
This browser tab stores your permission, one opaque ad-click reference and a random measurement ID for up to 24 hours. For an eligible confirmed request, we send OpenAI the ad-click reference, random event ID, event time, a generic request-event label and our website origin. We exclude your name, contact details, form answers, matter topic, receipt number, IP address and browser user-agent from our server event payload. We use no OpenAI browser Pixel or automatic contact matching.
Our server encrypts a queued ad-click reference. It expires no later than 24 hours after permission was granted and cannot be sent after expiry. References are deleted on delivery or acknowledged cancellation; expired references are deleted at the next scheduled cleanup. Minimal event, delivery and cancellation records prevent duplicate or withdrawn events from being sent; they expire after 35 days and are deleted at the next scheduled cleanup. These measurement periods do not change retention of your inquiry itself.
Use ChatGPT Ad Privacy to decline or withdraw. Withdrawal removes the local reference and stops new measurement in this tab. It also asks our server to cancel an event that has not already been sent. The control shows whether cancellation is confirmed; if it fails, keep the tab open and retry. Until confirmation, only the pending cancellation ID and version are retained for retry, and new measurement remains blocked. A supported Global Privacy Control signal disables this measurement when checked. An event already sent to OpenAI cannot be recalled through this control. OpenAI handles received data under its own terms and privacy policy; our storage periods do not set OpenAI’s retention periods. See OpenAI’s Privacy Policy.
6. Data Security
We take reasonable steps to protect your information but cannot guarantee absolute security.
7. Your Rights
You may contact us to request access to, correction of, or deletion of information you provided. Available rights depend on applicable law; legal and professional duties may require us to retain certain records.
8. Contact
For questions, contact general@diliberoandassociates.com.