The promise and the disputed performance
Identify the exact obligation at issue: payment, delivery, workmanship, a deadline, confidentiality, or another term. We compare the signed agreement, amendments, change orders, and communications with what each party actually did. A missed expectation is not enough by itself to establish that a particular contract term was breached.
Notices and the agreed dispute process
Bring any default notice, demand, termination letter, and proof of delivery. The agreement may address notice, an opportunity to cure, mediation, arbitration, or the court where a claim must be brought. We review those provisions and applicable law before choosing the next step. Do not assume a demand letter or negotiation extends a filing deadline.
A supported loss and practical remedy
Separate the unpaid balance from replacement expenses and other claimed losses. Keep the calculation, invoices, credits, and steps taken to limit further loss. We assess the requested remedy against the agreement, available proof, and applicable law; a demand total alone does not establish recoverable damages.
A claim against you, or an existing lawsuit
Preserve the complete complaint and service records as well as evidence of your own performance. A payment dispute may involve competing breach allegations or a related counterclaim. Our civil lawsuit process guide explains responses, counterclaims, discovery, and resolution. Tell us about a pending hearing or existing order at the first contact.